Production Times

Most of our items are one-of-a-kind and handmade to order.

Please note that multi-item orders will vary in production time based on items ordered. Due to COVID-19, some postal carriers may be delivering post with slower than normal timeframes. 

Normally after shipment, our international orders typically arrive in 2-4 weeks but due to COVID-19, some international postal carriers may be delivering post with slower than normal timeframes of up to 8-12 weeks, with lengthier tracking update frequency due to slower transit of parcels at each waypoint.

Once your order is ready to mail, you will receive an email with tracking information.

Current pre-shipment production times are as follows:

☆ Jewelry (excluding book lockets & sterling silver jewelry): 3-10 business days

☆ Jewelry (sterling silver): 4-6 weeks (or sooner)

☆ Jewelry (bronze book lockets): 2-3 weeks (or sooner)

☆ Apparel & Blankets/Throws: 1-3 weeks

☆ Bags & Packs: 1-2 weeks

☆ Keychains: 1-4 business days

☆ Pins & Patches: 3-10 business days

☆ Prints & Postcards: 2-4 business days

☆ Washi & Stickers: 1-4 business days

☆ Standard Notebooks: 5-10 business days

☆ Personalized Notebooks: 10-15 business days

☆ Rubber Stamps (non-custom): 4-8 business days

☆ Rubber Stamps (custom): 10-15 business days

☆ Clear Stamps: 1-4 business days

☆ Books: 5-10 business days

☆ Bespoke items: Varies (please contact us)

 

Gift-Wrapping

Let us know if your purchase is a gift, so we can give it an extra special touch!

International Customs Charges

Please note that we are not responsible for any customs fees or charges. But if you have any questions, please ask! : )

Shipping Rate Adjustment

If you have a multi-item order and think the shipping is high. No worries. Just let us know and if we can do anything to reduce your total order weight to reduce shipping costs for you, we'll refund the difference asap.